a person using a laptop

Benefits of Online Surveys

If you are currently promoting a brand or a commodity, online surveys will no longer be an odd presence for you. As conventional marketers before the era of digital networks often conduct written surveys to get feedback from the buyers and customers, they no longer need to print out thousands of survey pages to gather the same data. Why? Online surveys hold the key to what the company needs to know, especially when it comes to customer satisfaction. Online pages, like tellpizzahut.org, often post the questions on online platforms and invite as many people as possible to participate. It is also a common thing for such companies to give rewards to those who have taken the surveys, ranging from $50 to $150. If you are in a similar situation, below are some advantages of online surveys that you can expect.

a person accessing digital platforms

 

Efficient

Traditional data collection about certain products often requires the company to print out hundreds of pages and give each sheet to the customers. However, it is indeed not an efficient way as not all buyers want to take part in the research. Now, can you imagine how many sheets are going to be wasted if they keep doing the same thing? With all the green movements, this conventional way is way outdated. Then, digital platforms are the answer to this challenge. Such platforms allow the company to post the questions online for those who are interested only. This way, customers who are not interested can leave the page without the company even knowing about it. This way also, the company can explore the market and gather the data they need in a less intimidating way.

Faster

How much time does one need to complete a written survey or explain what they like about specific products offered? Some of you probably answer twenty minutes while some others might say more than thirty minutes. However, with digital platforms, customers can finish the survey five to eight times faster than traditional written surveys. Why? Because they do not need to write. All they need to do is to click, tick, and fill the boxes. In some cases, they also need to type a short essay.

Cost-Effective

Another benefit of using digital platforms to collect market data is its affordability. Instead of spending hundreds of dollars for papers and pens, the company only needs to pay for the sites where they put the questions online. This way, they can expect lower costs and higher accuracy.…

IT service delivery

Shortfalls of IT Delivery

The need and importance of innovation have grown in the recent past. In fact, some information technology requests cannot yield results and benefits which are expected by customers. It is necessary to understand the reasons. There are specific areas of weakness that ought to be addressed. The following are some of them:

Lack of clear agreement

Usually, business units go directly to finding a solution to an issue without understanding the problem which is being addressed. For an IT deliver to be successful, you ought to prepare an agreement document. The business unit must accept the document.

This document should be clear and concise. It ought to include details and ensure the output of IT delivery meets the needs and requirements of the business. This is necessary for both sides to in agreement pertaining the problem and the suggested solution. Therefore, the document must include these items:

  • Executive summaryIT delivery
  • Outputs
  • Plan/schedule
  • Milestones
  • Budget
  • Risks
  • Quality assurance

Weak project management

The project managers ought to coordinate and manage all project logistics involved. Usually, IT project managers focus only on delivery of the solution and fail to address other important factors such as:

  • Planning
  • Time estimating
  • Defining scope
  • Documentation
  • Developing a budget
  • Managing issues and risks
  • Benefits realization
  • Controlling quality

Although the above factors seem to be quite obvious in project management methodology, several IT deliveries fail since the manager focuses on a few of them. The manager ought to focus on enabling business unit’s expectations and delivery dates.

Inadequate planning

You should note that performance of successful delivery is related to the effectiveness of each planning phase. It is unfortunate that the IT teams fail to take adequate time to ensure the requested goals are achieved. In fact, lack of planning leads to overspending, improper scope, and untimely solution delivery.

Inadequate communication

The truth is that communication is quite important in IT delivery. A lot of IT teams work with business units during pre-implementation phase to gather requirements and design a solution. There is a need to have regular dialogue among project managers and executive management.IT service delivery

To improve IT delivery, you should address the above-discussed elements. The fact that IT teams focus on technological solutions and can at times become complacent to execute agreed deliverables, having a tangible document can help manage deliverables easily and effectively. This will save both parties effort and time to clarify expectations and ensure IT delivery is a success.…